Business Integration Technology delivers comprehensive support services to meet the needs of today's enterprise. In addition to our other B2B Integration Services - Assessment and Roadmap, Implementation, B2B Trading Partner Services, and Outsourced B2B Services, BIT offers:

• Software support. As the creator of EME Message Viewer, Business Documents Processor and Protocol Proxy, BIT can provide support very efficiently and effectively. We offer software support on either a subscription basis or on a per incident basis under a master services agreement. Software support includes defect resolution and software upgrades.
• Installation. Working with the enterprise infrastructure team - network, data center, and security - BIT can install and configure the EME suite and tailor it to work with existing enterprise software and conforming to enterprise standards.
• Hosting. For enterprises that choose not to host EME in your data center, BIT can help select a hosting provider that meets enterprise needs. Hosting services can optionally be bundled with software support for a single comprehensive support package.